Refund policy

Refund Policy

At 807 SOUTH MAPLE, LLC, we are committed to providing quality products and customer satisfaction.

Return Eligibility
Customers may request a return within 7 days of receiving their order. To be eligible:

  • Items must be unused, unworn, and in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Gift cards

  • Personal care products (if opened)

  • Clearance or final sale items

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photo evidence.

Refund Process

  • Once your return is received and inspected, we will notify you of approval

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method

Late or Missing Refunds
If you have not received your refund:

  • First check your bank account

  • Then contact your payment provider

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact
Email: anna@rolaviya.net