Refund policy
Refund Policy
At 807 SOUTH MAPLE, LLC, we are committed to providing quality products and customer satisfaction.
Return Eligibility
Customers may request a return within 7 days of receiving their order. To be eligible:
-
Items must be unused, unworn, and in original packaging
-
Proof of purchase is required
Non-Returnable Items
-
Gift cards
-
Personal care products (if opened)
-
Clearance or final sale items
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photo evidence.
Refund Process
-
Once your return is received and inspected, we will notify you of approval
-
Approved refunds will be processed within 5–7 business days
-
Refunds will be issued to the original payment method
Late or Missing Refunds
If you have not received your refund:
-
First check your bank account
-
Then contact your payment provider
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact
Email: anna@rolaviya.net